Information We Collect

Personal Details You Provide

When you sign up for our programs or contact us, we collect information you willingly share. This includes your name, email address, phone number, and educational background. We also gather details about your financial analysis interests and career goals to better tailor our educational content.

• Contact Information: Full name, email address, phone number, and mailing address for course materials and communication
• Educational Background: Previous qualifications, work experience, and current skill level to customise learning paths
• Learning Preferences: Preferred study methods, availability for classes, and specific areas of financial analysis interest
• Payment Information: Billing details processed securely through our certified payment partners

Automatic Data Collection

Our website automatically collects certain technical information to improve your browsing experience. This includes your IP address, browser type, device information, and how you navigate through our educational content. We use this data to optimise our platform and ensure our resources load quickly for all students.

How We Use Your Information

We use your personal information exclusively to provide exceptional financial analysis education and support your learning journey. Every piece of data we collect serves a specific purpose in enhancing your educational experience.

We never sell your personal information to third parties or use it for purposes unrelated to your education with faovaarileoso. All marketing communications are opt-in, and you can unsubscribe at any time through the links provided in our emails.

Data Sharing and Third Parties

faovaarileoso works with carefully selected service providers to deliver our educational programs effectively. These partnerships are governed by strict confidentiality agreements that require the same level of data protection we maintain internally.

Trusted Service Partners

• Learning Management Systems: Secure platforms that host course content and track your progress
• Payment Processors: Banks and financial institutions that handle tuition payments with industry-standard encryption
• Communication Tools: Email and messaging services used for educational correspondence
• Analytics Providers: Services that help us understand how students use our resources to improve course delivery

We may disclose personal information if required by Australian law, court orders, or regulatory requirements. In such cases, we'll notify you unless legally prohibited from doing so.

Your Privacy Rights Under Australian Law

As an Australian-based educational provider, faovaarileoso complies with the Privacy Act 1988 and the Australian Privacy Principles. You have significant control over your personal information and how we use it.

To exercise any of these rights, contact our Privacy Officer using the details below. We'll respond within 30 days and verify your identity before processing requests to protect your information.

Data Security and Protection

Protecting your personal information is fundamental to everything we do at faovaarileoso. We've implemented comprehensive security measures that meet international standards for educational institutions and financial service providers.

Technical Safeguards

• End-to-end encryption for all data transmission and storage
• Regular security audits conducted by independent cybersecurity experts
• Multi-factor authentication for staff accessing student information
• Automated backup systems with secure off-site storage
• Network monitoring and intrusion detection systems

Our staff receive regular training on privacy protection and data handling procedures. Access to student information is strictly limited to team members who need it for educational purposes, and all access is logged and monitored.

Data Retention and Deletion

We keep your personal information only as long as necessary to provide educational services and meet our legal obligations under Australian law. Different types of information have different retention periods based on their purpose and regulatory requirements.

Retention Periods

• Course Records: Maintained for seven years after completion to provide transcripts and verify qualifications
• Financial Records: Kept for seven years as required by Australian taxation and business law
• Marketing Communications: Deleted immediately upon unsubscription or within two years of last engagement
• Website Analytics: Anonymised after 26 months and permanently deleted after five years

When retention periods expire, we securely delete or anonymise your information using industry-standard data destruction methods. You can request early deletion of certain information types, subject to our legal obligations.

Cookies and Website Tracking

Our website uses cookies and similar technologies to enhance your learning experience and understand how students interact with our educational content. Most cookies we use are essential for the platform to function properly.

Types of Cookies We Use

• Essential Cookies: Required for login, course access, and secure browsing
• Functional Cookies: Remember your preferences and customise your learning dashboard
• Analytics Cookies: Help us improve course content and website performance
• Marketing Cookies: Used only with your consent to show relevant educational content

You can control cookie settings through your browser preferences. However, disabling essential cookies may limit your ability to access certain course features and learning materials.